How does an engagement with MentX run?

1. An intro conversation

Thirty minutes with the founders, no slides. You describe the person or the process your company depends on, the knowledge involved and the timeline. We tell you honestly whether and how we can help.

2. Choose the starting point

One expert or one process — we choose with you, based on four things: the value of the result, the urgency, access to the people who know, and their willingness to take part. The approach page lists the signals for each route. Whatever we choose, we agree the scope and the result before we start.

3. Map and capture

For an expert, the capture uses the meetings they already attend, a guided intake and real cases (how it works). For a process, we run a workshop with the people who do the work, walk a recent case end to end and attach the knowledge to every step (business process flow mapping). We use state-of-the-art AI tools where they help and build on the tools you already use.

MentX captures how your company really works: the knowledge of your key people and the processes they run. We offer both a hands-on service approach — mapping your processes and capturing the knowledge behind them, from meetings, workshops and a guided intake — and our own personality-aware knowledge base, with full source attribution, in your own Knowledge Space. We build on the tools you already use and add best-practice solutions where they fit.

4. Validate

The people the knowledge comes from review what was captured, correct it, and can strike anything. The expert keeps veto rights over his profile. The owner of the process decides which version is used.

5. Test the hand-over

Before the test we agree which comparable case a colleague will handle, what a correct result looks like and what help is allowed. Then the colleague does the work. What goes wrong shows what is still missing; we fix it and test again. An honest result counts, including when the test shows the knowledge is not yet transferable.

6. Hand over and decide what's next

The process gets an owner and agreed review triggers, and the knowledge stays in your company's own Knowledge Space or in your own tools. Then you choose: the next critical task, the next process — or stop, if the result is enough.

Who takes part?

What do we ask of your people?

Short, planned sessions instead of writing work. Experts demonstrate and explain; we do the capturing and structuring. We agree the time we need with you before we start, and we keep track of it, so nobody is surprised.

What we promise — and what we don't

• A clear scope and result, agreed before we start.
• Honest test results, including when a test fails.
• Knowledge that stays yours, with its sources.

We do not promise that a person becomes replaceable, time savings we cannot show, or software you do not need.