Glossary

Digital knowledge copy

A digital knowledge copy is a queryable representation of one specific person's knowledge: what he knows, how he reasons, and how he explains. It is built from captured sources — conversations, structured interviews — and answers questions the way the person would, with attribution to what he actually said.

What is digital knowledge copy?

The emphasis is on knowledge. A digital knowledge copy does not imitate a person's face, voice or small talk; it represents his working knowledge and reasoning style, because that is what a company needs when he is unavailable. Grounding matters: a serious knowledge copy answers only from what was captured, cites its sources, and says so when it doesn't know.

Not to be confused with an avatar or "deepfake," which reproduce appearance without knowledge — or with a general chatbot, which has knowledge but nobody's in particular. It is closer to a digital twin, but of a person's expertise rather than of a machine.

Why it matters for SME continuity

Companies do not miss their departed expert's presence in the abstract — they miss being able to ask him things. A digital knowledge copy restores exactly that interaction: the new engineer asks why the drive is oversized and gets the expert's reasoning, sourced and dated, instead of a shrug.

Digital knowledge copy inside MentX

DigiME is MentX's digital knowledge copy — the first use case built on the MentX knowledge base. It answers in the expert's knowledge, his reasoning style and his voice of thought, with full source attribution under every answer, and the expert keeps veto rights over his profile.